Window & door repairs and maintenance specialists in Hutt Valley

Richard and Andrea Merrett - Franchise Owners

Call Exceed professionals, Richard Merrett, for specialist repairs and upgrades of windows,doors and conservatory joinery and security locks in Upper Hutt, Lower Hutt & surrounding areas. Exceed customers in Upper Hutt and Lower Hutt can be assured of consistent applications of work to all window and door repair and security problems.

Richard and Andrea Merrett, Window & door repairs and maintenance specialists in Hutt Valley

Common problems we can fix:

  • Broken or old window latches, handles, deadlocks, security stays, window catches that need to be replaced.
  • Damaged or broken hinged doors, sliding doors and bi-fold doors.
  • Stiff, jamming sliding doors and rollers that are heavy and don't like to slide.
  • Bi-folding doors that don't slide
  • Wet, damp & leaking window & door repairs.
  • Leaking conservatory leak repair, roof panels, doors and louvres.
  • Draughty homes where heat escapes from gaps around doors and windows.
  • Old locks on windows or doors that stick and jam.

Services we can provide:

  • Window repairs & accessories.
  • Aluminium joinery repairs.
  • Repairs to hinged doors, sliding doors and bi-fold doors.
  • Replacement of window handles, deadlocks, security stays and window catches.
  • Sliding windows & doors.
  • Leaking window & door repairs.
  • Conservatory leak repair, roof panels, doors and louvres.
  • Retractable insect & fly screens installation.

We arrive on-time, ready to work

In a mobile van fully equipped with all the parts and tools we need to complete most jobs. That means you get fast & efficient service at a fair rate, every-time.

Tell us about yourself

We have been involved in the building industry for 40 years, running our own building company. We have been married for 36 years, have 2 grown up daughters and 2 grandchildren.

What do you enjoy about being a Franchise Owner?

The support we receive from Head Office and other Franchise Owners.

When did you join Exceed?

1 October 2016

What awards have you won?

Exceed Franchising NZ Awards, Supreme Award Winner 2021. Registered Master Builder House of the Year Awards. Exceed Merit Award during our first year (2017 & 2018).

Why did you join Exceed?

Time for a change from building with a different set of challenges.

Tell us a fun or random fact about yourself:

I was multiple times “World” Z class sailing champion.

Our team

Helen Williamson

PA Services

Stu Simonsen

Service Technician

Window & doors repairs - Testimonials from our Customers

"The product looks great - so far all good. Friendly service. Richard liked our labrador!" - Sophia, May 2022.

"Quick response, friendly team, payment on site simple and easy. Tradesman checked I was happy with the work before finishing." - Amelia, April 2022

"The solution was better than what I was asking for, no nasty window catch that can be broken by an intruder" - Lynda, February 2022

"Friendly, polite and prompt service. They responded to texts and emails and were happy to answer questions. Very tidy and careful in my house. Seemed nice people." - Cathy, November 2021


Akatarawa, Alicetown, Arakura, Avalon east, Avalon west, Belmont, Boulcott, Brentwood, Clouston park, Cloustonville, Delaney, Eastbourne, Ebdentown, Elderslea, Emerald hill, Epuni east, Epuni west, Esplanade, Fernlea, Glendale, Gracefield, Haywards-manor park, Haywards Hills, Heretaunga park, Heretaunga-silverstream, Holborn, Homedale east, Homedale west, Hutt central, Kelson, Korokoro, Maidstone, Mangaroa, Manuka, Maoribank, Maungaraki, Melling, Moera, Moonshine, Habhra, Naenae north, Naenae south, Normandale, Parkway, Pencarrow, Petone central, Pinehaven, Taita north, Taita south, Tawhai, Te marua, Tirohanga, Totara park, Trentham north, Trentham south, Upper hutt central, Waiwhetu north, Waiwhetu south, Wallaceville, Waterloo east, Waterloo west, Wilford, Woburn north, Woburn south, Poets Block.

Call us today to arrange a free assessment of your home 0800 25 25 00 Request a quote