COVID-19 ALERT LEVEL 1
All of our local Exceed teams around NZ are fully operational and able to help customers with their window & door repair, maintenance and security needs.

Our health & safety procedures

Window Repairs

Exceed technicians can repair or replace all components on all brands and ages of aluminium and timber windows including window handles, hinges, stays, security latches, locks and window rubbers.

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Common Repairs and Improvements

Broken window catches

Replacement of colour-matched broken window catches, to ensure windows can be secured properly.

Window rubbers

Replacement of window rubbers to prevent draughts and water entry coming through any gaps.

Friction stays

Replacement of friction stays to prevent windows flopping open and keep windows open in a set position.

Security stays

Installation of window security stays to increase security and prevent children falling from high windows.

Condensation channels

Installation of condensation channels to help drain crying windows.

Rotten timber liners

Replacement of rotten timber liners around wooden frames to remove timber rot that may be present.

Window deadlocks

Installation of window deadlocks for increased security and to help prevent unauthorised entry to your home.

Insect & fly screens

Installation of insect & fly screens for a bug-free home, making your home more enjoyable for you and your family.

Glazing beads

Replacement of missing glazing beads to ensure window panes fit snuggly.

Passive air vents

Installation of passive air vents that can be glazed into existing windows and allow some air flow even when windows are locked shut.

Manual winding systems

Repair or replacement of a variety of manual winding systems for windows that operate by cords or metal crank handles.

Window leaks

Assessment of window leaks to provide recommendations for possible remedial work* (refer to Exceed's - Our Promise)

home maintenance tips pdf

*Remedy of leaks often can be very difficult. With our Best Practice Standards, Exceed can carry out assessments of leaks and make recommendations for possible remedy. While our 30 years of franchise experience gives us confidence in our approach to the remedy of leaks, in all cases however, the repair process is trial and error and a remedy cannot be guaranteed.

Enjoy a bug-free summer

With our retractable insect screens

WE PROVIDE INSURANCE AND WINZ QUOTES

Privacy Statement

This privacy statement explains how Exceed we fix windows & doors collects, stores, uses and shares your personal information.

Openness and transparency are important to us. The Privacy Act 2020 requires us to tell you certain things about the personal information we need to carry out our functions. This is where we explain our privacy practices and why you can trust us to handle your information with care and respect.

In short, here are a few key privacy messages to note:

We only collect personal information where this is necessary to provide our services
We may collect personal information directly from you
We store all your personal information on a secure platform. We protect our data with all reasonable technical and process controls
You can ask us for a copy of your personal information at any time. We will be as open as we can with you but must also ensure we meet our secrecy obligations
We will only use and share personal information where necessary to provide our services for which we collected it, or if required by law

If you cannot find the information you need, or you have concerns about the way we are managing your personal information, then please contact us at customercarecentre@exceed.co.nz, or call us on 0800252500