COVID-19 UPDATE: our Exceed teams are fully operational and able to help customers with their window & door repair, maintenance and security needs.  

Tauranga Window, Door, Conservatory Repairs & Security Specialists.

Mike Craig & Tracy O'Connor

Call Exceed Professional, Mike Craig & Tracy O'Connor for specialist repairs and upgrades of aluminum  windowsdoors and conservatory joinery and security locks in Tauranga & surrounding areas. Exceed customers in Tauranga can be assured of consistent applications of work to all window and door repair and security problems.

Mike Craig & Tracy O'Connor window and door repair technician tauranga

Common problems we can fix:

  • Broken window latches, handles, deadlocks, security stays,  window catches that need to be replaced.
  • Damaged or broken hinged doors, sliding doors and bi-fold doors.
  • Stiff, jamming sliding doors and rollers that are heavy and don't like to slide.
  • Wet, damp & leaking window & door repairs.
  • Leaking conservatory leak repair, roof panels, doors and louvres.
  • Draughty homes where heat escapes from gaps around doors and windows.
  • Old locks on windows or doors that stick and jam.

Services we can provide:

  • Window repairs & accessories.
  • Repairs to hinged doors, sliding doors and bi-fold doors.
  • Replacement of window handles, deadlocks, security stays and window catches.
  • Sliding windows & doors.
  • Leaking window & door repairs.
  • Conservatory leak repair, roof panels, doors and louvres.
  • Retractable insect & fly screens installation.

We arrive on-time, ready to work

In a mobile van fully equipped with all the parts and tools we need to complete most jobs. That means you get fast & efficient service at a fair rate, every-time. Our front-line team have undergone a security background check for your peace of mind. We'll arrive clean, tidy and ready to help. We respect your home. We use shoe covers & tidy up after ourselves.

Tell us about yourself:

Hi, I'm Mike. I am a qualified carpenter and joiner from Sunny Scotland with over 27 years of building experience with the last 11 years being in the Bay of Plenty. Tracy has been in sales and customer service in the flooring industry for many many years.

Why did you join Exceed?

With Exceed's business systems and support structure the decision to join this amazing team was an easy one.

What do you enjoy about being a Franchise Owner?

The combination of being in control of your own destiny by being a business owner and visiting peoples homes to help them improve their security and assist with all their window and door maintenance is what makes it so enjoyable.

Tell us a fun or random fact about yourself:

Mike was a black belt in Karate in his younger days, now he can barely touch his toes.

Window & Door Repair Service Reviews

"Tracy at Exceed responded straight away to my call requesting them to do some security lock work. Tracy quickly determined what work I required and the type of lock I required and arranged a suitable time for Mike to come and do the job. Mike came to our place as arranged and quickly carried out the work required in a very efficient manner and completed the work to my complete satisfaction. I have now received Exceeds account and was very pleased to see that I had been charged for the exact amount of time Mike had spent on the job. This was very pleasing, as from past experience I have often been charged for more time than was actually spent on the job. So thank you Exceed for a job well done and for a very fair and proper account for your services... much appreciated." Brian C

"In the past I have used different local companies to fix my windows but the customer service and workmanship were not impressive so I thought I would try Mike and Tracy at Exceed. Well, Mike and Tracy were excellent. Tracy was my first contact, friendly and more than helpful. Nothing was too much trouble. The job was completed in no time at all. A very professional service, no fuss, and fixed to a very high standard. Don't look any further, use these guys." - Michael P

"Wow! Such a service! I would definitely recommend these people. Friendly and professional. Tracy's customer service skills were excellent. Nothing was too much trouble. The fitting made by Mike was to a very high standard. The place was left clean and tidy and he went over and above to get the job completed. I would definitely use these people again. without hesitation." - Christie F

"Hi Tracy, I went to write a review, but I don’t have a google account.  So I’ll let you know directly..Thank you to you and Mike for your wonderful and kind service to get our bi-fold door repaired before isolation, it was such a relief to me to have this all sorted and be safe and secure.  I appreciated how easy it was to deal with you both and I look forward to using Exceed in the future and recommending your professional and helpful service. All the best, keep well. Kindest regards" - Rachel

"Super service. Great from start to finish - from the call to the 0800 number to job done." - Rosemary

"Excellent communication and very helpful. Both the men who were involved in these jobs were very knowledgeable about different types of windows and doors, and were well-equipped. Good follow-up later to check that all was OK. We felt confident to trust them to unlock our house and do the work when we were away." - Delwyn

"We had water coming into the house below some windows and had got a builder, then a plumber, then a roofer, another builder, and finally Exceed... who worked out the problem and solved it... wish we had started with Exceed... it would have saved a lot!" - Lindel Family Trust

"Good, prompt and efficient service & very pleasant to deal with. I contacted Exceed with a problem with quite unusual type windows (in NZ). They went away and investigated thoroughly and were only prepared to undertake the work when they knew exactly what was required to remedy the problems. That impressed me. When they undertook the work they were very professional and efficient, also very pleasant to deal with." - Peter

"Good customer service and always cleaned up work area,fitted in with my schedule. Great customer service, work area also cleaned up and advice given when asked." - Shelley

"Efficient, timely, friendly & cost effective. Rang, they inspected the job, gave a quote and on acceptance completed the job to the required specifications." - Bill 

"Fast, friendly, professional service. Arrived within an hour, did a great job." - Deidre

"Very professional services, friendly staff, thoroughly cleaned up after themselves." - Clare

Suburbs we service in our mobile vans.

Aongatete, Athenree, Bellevue, Bethlehem, Brookfield, Gate Pa, Greerton, Hairini, Inlet-Tauranga Harbour, Island View-Pios Beach, Judea, Kaimai, Kaitemako, Katikati Community, Matakana Island, Matua, Maungatapu, Minden, Motuopae Island, Ohauiti-Ngapeke, Omokoroa, Otumoetai, Poike, Pyes Pa, Sulphur Point, Tahawai, Tauranga, Tauranga Central, Tauranga City-Marinas, Tauranga Hospital, Te Puna, Te Reti, Waihi Beach, Waikareao Estuary, Welcome Bay, Yatton Park, Cambridge Heights, Cherrywood, Matarangi, Ocean Downs, Omanawa, Paeroa, Pahoia, Parkvale, Pillans Point,Tauriko, The Avenues, Whakamarama, Windermere.


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