Remuera and Mission Bay (Auckland)
Robert and Rowena Hammerton - Franchise Owners
Call Exceed Professional, Robert Hammerton, for specialist repairs and upgrades of windows, doors and conservatory joinery and security locks in Remuera, Mission Bay, Auckland & surrounding areas. Exceed customers in Remuera, Mission Bay and Auckland can be assured of consistent applications of work to all window and door repair and security problems.
Tell us about yourself
I grew up in Auckland - Mangere Bridge. I started work at the Post Office as a telecommunications technician and worked at Telecom for many years. Since 2000 I have been working with Exceed.
When did you join Exceed
10 March 2000
Why did you join Exceed?
I wanted a change and something that I could build on. I enjoy helping people & fixing problems. Exceed fitted that with the chance of having my own business.
What do you enjoy about being a franchise owner?
Helping customers and fixing their window and door problems.
What awards have you won?
Exceed Supreme Award 2006, 2007 and 2017. Exceed Customer Service Award 2011 & 2016. Exceed Business Directions/Strategy Award 2004, 2005 & 2015. Exceed System Implementation/Execution Award 2013. Westpac & FANZ Awards Home Services Franchisee of the Year 2012. Auckland Land Search & Rescue - 30 years of service
Tell us a fun or random fact about yourself:
I spent 6 months working in Sydney before travelling over land from Kathmandu to London in a converted Double Decker bus. We were one of the last tour buses to Kabul in Afghanistan and went through Iran 3 weeks before the Americans got taken hostage. I spent some time travelling Europe before coming back home via the States.
Remuera/Mission Bay (Auckland) Technicians - Our Team
Started 17 June 2015
Started 1 December 2015
Started 2 July 2018
Testimonials from customers
"Rob, who came to fix our window problem, was excellent. He was professional, swift and clean. Awesome service. Thank you. From my first phone call all the way to getting the window fixed, Exceed were fantastic to deal with." - George
"Was very satisfied with total service. Emailed to find out if could get some maintenance work done. Was contacted promptly and told when tradesman would be in touch. He phoned, set date, arrived on time and carried out work efficiently. He was pleasant and helpful." - Benneth
"Customer service was excellent. Quick and easy service, awesome customer service and company procedures were informed of and followed." - Christian
"Fast, friendly and tackled a tough problem with skill. EZYPZY - Helpful call centre, and great servicemen." - Graeme
"Reliability. Robert and Gavin rang back when they said they would and came to site when they said they would. Robert and Gavin were reliable. They were also courteous and personable. Very nice men!" Rob and Helen
"Prompt and reliable. Have used the services more than once, always excellent." - Anna
"Excellent, fast service. Robert Hammerton now and past has given us excellent services." - John
"Very prompt & efficient service. Serviceman turned up to do the job within hours of phoning, which we didn't expect." - Joy
"Speedy fix and a reasonable cost." - Anna
"Prompt, accommodating service. Good job & quick. Excellent service provided by Gavin - arrived on time, fixed problem quickly, even put booties on to protect carpet. Will definitely use again and please pass on my thanks." - Kristy
"Great service solved our door problems quick and easily.Friendly service person." - Sue
Services - Remuera, Mission Bay and Auckland
- Window repairs & accessories.
- Repairs to hinged doors, sliding doors and bi-fold doors.
- Replacement of window handles, deadlocks, security stays and window catches.
- Sliding windows & doors.
- Leaking window & door repairs.
- Conservatory leak repair, roof panels, doors, louvres.
- Retractable insect & fly screens installation.
Glen Innes, Glendowie, Greenlane, Karaka Bay, Kennedy Point, Kohimarama, Meadowbank, Mission Bay, Mt Wellington, Okahu Bay, Orakei, Point England, Pt England, Remuera, St Heliers, St John Park, St Johns, Stonefields, Wai O Taiki Bay and Waiheke Island.