COVID-19 ALERT LEVEL 3 UPDATE: we are fully operational and able to help customers with their window & door repair, maintenance and security needs.  

Penrose & Albany, Auckland

Wade Smith - Franchise Owners

Call Exceed professionals, Wade Smith, for specialist repairs and upgrades of windows, doors and conservatory joinery and security locks in Penrose, Albany Auckland & surrounding areas. Exceed customers in Penrose and Auckland can be assured of consistent applications of work to all window and door repair and security problems.

Tell us about yourself:

Born and bred on the North Shore of Auckland, then spent 3 years travelling the world. I have 2 young daughters. My work background includes landscaping, recruitment and management.

When did you join Exceed?

14 March 2014

Why did you join Exceed?

I joined Exceed as I was looking for a change of direction in my career and the chance to control my own destiny. The type of work appealed to me and the opportunity was too good to turn down.

What do you enjoy about being a Franchise Owner?

I enjoy the variety in my work day and making successful repairs for my clients. I also enjoy meeting the people that I work for on a day to day basis.

What awards have you won?

Exceed Merit Award 2015, Exceed People Award 2017.  I also have various sports awards from over the years. 

Tell us a fun or random fact about yourself:

Russia didn't consider beer to be alcohol until 2011. It was previously classed as a soft drink.

Common problems we can fix:

  • Broken window latches, handles, deadlocks, security stays,  window catches that need to be replaced.
  • Damaged or broken hinged doors, sliding doors and bi-fold doors.
  • Stiff, jamming sliding doors and rollers that are heavy and don't like to slide.
  • Wet, damp & leaking window & door repairs.
  • Leaking conservatory leak repair, roof panels, doors and louvres.
  • Draughty homes where heat escapes from gaps around doors and windows.
  • Old locks on windows or doors that stick and jam.

Services we can provide:

  • Window repairs & accessories.
  • Repairs to hinged doors, sliding doors bi-fold doors.
  • Replacement window handles, deadlocks, security stays, window catches.
  • Sliding windows & doors.
  • Leaking window & door repairs.
  • Conservatory leak repair, roof panels, doors, louvres.
  • Retractable insect & fly screens installation. 

Penrose & Albany, Auckland - Our Team

Holly A'court

PA Services

Steve Shankland


Omeed Ahmed


Testimonials from Customers

“Exceed has always provided professional and efficient service by very pleasant and accommodating people” – Mike

“Such friendly efficient hassle-free service from Steve Shankland. He was quick, highly skilled, fuss-free, and left every room spotless after installing safety stays and new latches on windows throughout the house. A pleasure to deal with. you should hang on to Steve, he's a top tradie! Thanks very much Steve and Exceed!” – Marie

“Very efficient and professional service from start to finish” – Kevin

“Friendly expert service, fixed the sliding door really well” – Marie

 “Steve the tradesperson arrived on time, introduced himself, provided information on the organisation and service, scoped out the job, explained the costs and did a fine job. He even asked whether I would prefer him to remove his footwear on entering my home” – Karen

“The determination of the team to solve the issue & not give it up as "too hard” – Eileen 

"Prompt arrival. Efficient service, 2 lovely little daughters brought as bonus! Wade fixed defective security latches." - Janet

"Amazing service, fast and friendly." - Warren

"Wade was awesome, great communication, friendly and job well done. Highly recommend to friends and family. Happy customer here. Awesome customer service over the phone and I felt comfortable knowing someone is arranging for someone to contact me in order to fix my sliding door." - Tali

"On time, efficient, tidy work. Very good experience." - Cathy

"Helpful and feel like has made some real improvements. Prompt to quote and complete work. Friendly." - Wendy


Middlemore, Papatoetoe North, Papatoetoe Central, Dingwall, Papatoetoe East, Puhinui, Otara West, Otara North, Otara East, Otara South, Ferguson, Grange, Ambury, Mangere Bridge, Favona, Mangere Station, Mt St John, One Tree Hill Central, One Tree Hill East, Onehunga North East, Onehunga South East, Oranga, Te Papapa, Ellerslie North, Ellerslie South, Mt Wellington North, Ferndale, Hamlin, Mt Wellington South, Tamaki, Panmure Basin, Otahuhu West, Otahuhu East, Penrose, St Lukes North, Kingsland, Mt Eden North, Sherbourne, Epsom North. Albany, Awaruku, , Beachhaven,  Birkdale, Browns Bay,  Chelsea, Fairview, Glamorgan, Glendhu, Greenhithe, Kaipatiki, Kauri Park, Long Bay, Mairangi Bay, Murrays Bay, North Harbour, Northcross, Oaktree, Pinehill, Rothesay Bay, Torbay, Waiake, Windsor Park, Windy Ridge, Witherford, Bayview, Chatswood, Fairview Heights,   Glanvar, Birkdale, Kaipara River, Aiguilles Island, Arch Hill


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