Palmerston North & Manawatu

Neel & Anne Marie Thompson

Call Exceed professionals, Neel & Anne Marie Thompson, for specialist repairs and upgrades of windows, doors and conservatory joinery and security locks in Palmerston North, Manawatu & surrounding areas. Exceed customers in Palmerston North & Manawatu can be assured of consistent applications of work to all window and door repair and security problems.

Name and Area:

Neel Thompson - Exceed Palmerston North & Manawatu.

Tell us about yourself:

I was born and raised in the rural township of Marton, where I have also raised a family with my wife of 33 years, Anne-Marie. Living in Marton allows us the perks of a rural lifestyle but still offers the benefit of short travel to main centers and major North Island destinations.

Why you joined Exceed?

Prior to taking up an Exceed Franchise, I spent 35 years in the pet food industry. I was looking for an opportunity to take up a new challenge and utilize my ability to work with a wide range of customers offering my experience in home maintenance and customer care.

What do you enjoy about being a Franchise Owner?

Coming from a customer focused background, I get immense pleasure from ensuring I meet customers expectations and enjoy watching consumer confidence grow in our EXCEED brand. I work closely with other Franchise operators around the country who offer solutions to problems, views and support.

What awards have you won?

Exceed Strategy award 2017, Exceed Supreme award 2016 and Exceed Execution award 2015.

Tell us a fun or random fact about yourself:

I am a keen motorcyclist and have ridden competitively and recreationally, extensively in and around NZ. I have been fortunate to have been able to ride overseas into other countries including the Australian outback, Harley's in USA and recently completed a 21 day off road highland tour of Vietnam. Diving, hunting and fishing round off my other interests and pursuits.

Testimonials from Customers

"Great fast and efficient service. My house was burgled and the suspects had broken off the handle and lock. I rang Fisher Windows who gave me Neil's number. I rang Neil and explained my situation I knew I was pushing it as it was close to knock off time for most people. Neil assured me the job would be done and within minutes of hanging up Andrew was at my door. Polite & friendly guy. Looked at the window and the other windows fixed the damage and then leveled the other windows that had messed with. Before he left I asked Andrew about a new deadbolt lock for my garage and he whipped it in there and then. Absolute trooper. Neil followed up to make sure I was satisfied with the work and I'm stoked!!! Thanks Neil and Andrew." - Jodie

"Prompt, efficient, excellent job done. Best tradespeople I've dealt with both from a workmanship and personality/attitudinal point of view. Quick response, arrived on time (pretty much), good positive attitude, polite and cleaned up after the work was done. Happy to pay the invoice right away as good service deserves reciprocation. I will 'tell 10 friends' !" - Colleen

"I rang for a quote, the follow up was quick, he arrived to do the quote and he even texted to say he was on his way, got the quote. He was very helpful, our windows are really old he gave me a rough idea of how much. I was happy. Before the end of the day I had received the quote by email I had a query, he rang me back during that day. The day of fitting went well, no dramas and they cleaned up, I could hardly tell they had been. We are really pleased with the end result and I am not having a cold daughter on me while sleeping. Very professional did exactly what they promised." - Margaret

"The installer arrived promptly, told the order in which he was going to do things and then did a very good job of it. He talked to me about the job before he left to make sure I was satisfied and upon leaving, left my home clean and tidy. Exceed were great. From my initial contact with them, first at the home show and then with Neel I was confident that the job would go nice and smoothly. Installation was completed within a few days after we accepted our quote." - L Gale

"As always, effective and efficient service. The people who come are always pleasant and competent, and arrive on time." - Mike

"Resolved a seven year problem.  Excellent communication and problem solving skills." - Revi

"Good communication and friendliness. Very knowledgeable about the product and excellent communication about the solutions needed." - Carol

"The service was quick and the staff very polite and job well done and it didn't take long. It was the first time we have used Exceed and the staff are helpful, pleasant and polite and the job was well done." - Bridget

"Good communication, good workers. Neel, Andrew and Lyndon worked well together. Good work." - Margaret

"Fantastic service. A delight to deal with. Did a super job in a no-fuss manner. Would willingly recommend to others :)." - Alister

"Reliable. Second occasion and very happy with the experience." - Helen

Suburbs

Bulls, Taihape, Aramoho, Basitia Hill, Castlecliff, Durie Hill, Fordell, Gonville. Hunterville, Kaiiwi Beach, Kaungaroa, Marton, Maxwell, Ohingaiti, Okaoia, Opeke, Piririki, Puteke, Ratana, Springvale, St Johns Hill, Turakina, Wanganui, Whangaehu, Aokautere, Apiti, Ashurst, Awapuni, Brightwater, Bunnythorpe, Cheltenham, Cloverlea, Colyton, Fielding, Foxton, Foxton Beach, Glen Oroua, Glenburn, Halcombe, Highbury, Himatangi, Himatangi Beach, Hokowhitu, Horowhitu, Kairanga, Kelvin Grove, Kimbolton, Linton, Longburn, Milson, Moutoa, Olive Grove, Opiki, Palmerston North, Papaioea, Rangotea, Roslyn, Sanson, Shannon, Summerhill, Takaro, Te Awa Awe, Terrace End, Tokomaru, Waituna, Westbrook, Westend.