COVID-19 UPDATE: we are fully operational and able to help customers with their window & door repair, maintenance and security needs.  

Whangarei, Kaipara, Far North window, door, conservatory joinery and security specialists

Patrick & Laura Stevens - Franchise Owners

Call Exceed professionals, Patrick Stevens, for specialist repairs and upgrades of windows, doors and conservatory joinery and security locks in Whangarei, Kaipara, Far North & surrounding areas. Exceed customers in Whangarei, Kaipara, and Far North can be assured of consistent applications of work to all window and door repair, security problems and retractable insect & fly screens installation.

Common problems we can fix:

  • Broken window latches, handles, deadlocks, security stays,  window catches that need to be replaced.
  • Damaged or broken hinged doors, sliding doors and bi-fold doors.
  • Stiff, jamming sliding doors and rollers that are heavy and don't like to slide.
  • Wet, damp & leaking window & door repairs.
  • Leaking conservatory leak repair, roof panels, doors and louvres.
  • Draughty homes where heat escapes from gaps around doors and windows.
  • Old locks on windows or doors that stick and jam.

Services we can provide:

  • Window repairs & accessories.
  • Repairs to hinged doors, sliding doors bi-fold doors.
  • Replacement window handles, deadlocks, security stays, window catches.
  • Sliding windows & doors.
  • Leaking window & door repairs.
  • Conservatory leak repair, roof panels, doors, louvres.
  • Retractable insect & fly screens installation. 

We arrive on-time, ready to work

In a mobile van fully equipped with all the parts and tools we need to complete most jobs. That means you get fast & efficient service at a fair rate, every-time. Our front-line team have undergone a security background check for your peace of mind. We'll arrive clean, tidy and ready to help. We respect your home. We use shoe covers & tidy up after ourselves.

Tell us about yourself

I have 20 plus years of sales and marketing management experience across several Fast Moving Consumer Goods companies. Most recently I was Commercial and Manager for Northland Rugby.

My wife, Laura, is a teacher however she also has years of administration experience. We have two adult children.

Why did you join Exceed?

The opportunity to work for ourselves and be in charge of our own destiny. The type of work and the opportunities presented are exciting and enable us to live, work and play in Northland. 

What do you enjoy about being a franchise owner?

While we are in control and are business owners it carries with amazing support from other Franchise Owners and our Franchisors.

What awards have you won?

Exceed Franchising NZ Awards: Execution Award Winner 2021. Supreme Award Winner 2020. Emerging Award Winner 2019. 

Whangarei & Northland - Our team

Sam Moffat window repairs, door repairs, insect screen installation in Whangarei

Sam Moffat

Service Technician

Reece Wedge window & door repair, technician in Whangarei

Reece Wedge

Service Technician

Testimonials from Customers

“Patrick has a great personality and very customer friendly, he arrived on the day that was indicated, he got the job done quickly.” – Grant, July 2019

“Very quick service. Very fair price and Patrick was delightful to deal with. Would recommend to all.” – Gill, August 2019

“Windows were fixed quickly. Sam came when he said he would. Both Sam and Patrick were very approachable and friendly." - Catharine, February 2020

“Patrick was kind, he cleaned his area as he went though our house. Great customer service and experience, very happy." – Janelle, June 2020

“Sam was very efficient, very approachable and extremely tidy in his work.” – Pauline, June 2020

“Fast, friendly and on time.” – Maysie, September 2020

“Friendly, can do attitude, very helpful, went extra mile to help” – Linda, December 2020

"I got an appointment quickly, The service man came before the appointment time after consulting me, he was polite, efficient and cleaned up after himself." - Judith, December 2020

"I was kept informed, the technician arrived slightly early and he was polite, friendly, professional and informative." - Maryellen, March 2021

"Kept in touch before appointment, work is effective , on time and efficient, tidy after job completed." - Bev, April 2021 

"Reece was very professional and attitude. Communication was wonderful as we were contacted every step of the way." - Robyn, December 2021


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