Howick, Pakuranga & East Tamaki, Auckland
Scott and Cath Malcolm - Franchise Owners
Call Exceed professionals, Scott & Cath Malcolm, for specialist repairs and upgrades of windows, doors, conservatory joinery and security locks. Exceed customers in Howick, Pakuranga, East Tamaki and surrounding areas can be assured of consistent applications of work to all window, door repair, security problems and retractable insect & fly screens installation.
Tell us about yourself:
When did you join Exceed?
16 April 2012
Why did you join Exceed?
I joined Exceed as I wanted to run a business for myself and provide great customer service.
What do you enjoy about being a Franchise Owner?
I enjoy working for myself but also being part of a group like Exceed, with a great culture and promising future.
What awards have you won?
Exceed Customer Service Award 2013, Exceed Systems Implementation Award 2014, Exceed Execution Award 2015, Exceed Cash Management Award 2018,
Tell us a fun or random fact about yourself:
I love road and track cycling so when I'm not working that's my other passion.
Howick, Pakuranga & East Tamaki, Auckland - Our Team
Started 1 October 2018
Testimonials from Customers
“Overall service was fantastic”- Sean
“Prompt attention to request for repairs and clearly understood the window systems” – Albert
“Extremely professional! Fabulous communication and arrived on time” – Kim
“Scott was a very helpful technician and explained the repair process to me” – Heather
“Fast and efficient service with the job done perfectly!” – Richard
“The tradesperson who attended our job was outstanding” – Ian
“Excellent service and very nice folks to deal with” – Margaret
“Can't fault them - excellent customer service, lots of updates and communication, love the job done, very happy” – Rose
“Great contact from my initial request to have my windows looked at. And from then the service was excellent, right up to completion” - Sue
"They always respond to emails quickly and efficiently, get the job done to a very high standard, without any hassle, do an awesome job & tidy up after themselves. They are very professional. Would definitely recommend and have recommended to others." - Vivienne, Kaydan Investments Ltd.
"Excellent service 10 out of 10. First time we have used them, they knew what to do, will recommend: - Jack
"Very professional, informative and experienced. So pleasant to deal with. Excellent and superb." - Mohammad
"Scott, the person who did the installation was awesome and did a great job. Very professional. I would have no problem recommending Exceed to anyone. Friends, family, or work colleagues. Great customer service." - James
"Professional, helpful, patient and reliable service. Great customer service, very punctual and easy to deal with." - Victor and Christine
"Very efficient and professional service. Great from the start to the end of job completion." - Leane
"Good quality works. Very good experience." - Anish
Services - Howick, Pakuranga & East Tamaki
- Window repairs & accessories.
- Repairs to hinged doors, sliding doors and bi-fold doors.
- Replacement of window handles, deadlocks, security stays and window catches.
- Sliding windows & doors.
- Leaking window & door repairs.
- Conservatory leak repair, roof panels, doors and louvres.
- Retractable insect and fly screens installation.
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