door lock

This privacy statement explains how Exceed we fix windows & doors collects, stores, uses and shares your personal information.

Openness and transparency are important to us. The Privacy Act 2020 requires us to tell you certain things about the personal information we need to carry out our functions. This is where we explain our privacy practices and why you can trust us to handle your information with care and respect.

In short, here are a few key privacy messages to note:

• We only collect personal information where this is necessary to provide our services
• We may collect personal information directly from you
• We store all your personal information on a secure platform. We protect our data with all reasonable technical and process controls
• You can ask us for a copy of your personal information at any time. We will be as open as we can with you but must also ensure we meet our secrecy obligations
• We will only use and share personal information where necessary to provide our services for which we collected it, or if required by law

If you cannot find the information you need, or you have concerns about the way we are managing your personal information, then please contact us at customercarecentre@exceed.co.nz, or call us on 0800252500