Welcome to 2012

January 9, 2012

Exceed Maintenance wish you all the best for 2012 and hope you have been able to enjoy the little bits of fine weather we have received. Everyone one at Exceed is at work, if you have any window and door maintenance or security questions do not hesitate to call 0800 25 25 00.

Every Exceed franchise owner is found locally and we have a workmanship gaurantee to provide you with peace of mind when an Exceed franchise owner is working in your home. Our commitment to you is that we will always;

• arrive on time or call prior if running late or early.
• guarantee our workmanship unconditionally
• arrive clean, tidy and ready to help you
• we are security profiled for your peace of mind.

Merry Christmas

December 16, 2011

Dear Exceed Customer

We would like to take this opportunity to thank you for choosing to use Exceed Maintenance. We have enjoyed working with you to secure and maintain your windows and doors.

We will be open to assist you during the Christmas period should you need us.

Please don’t hesitate to call us on 0800 25 25 00 for any window and door maintenance, repair or security issues.

Holiday tips:

      Lock your front door if entertaining out back.

      It’s a good idea to locate all your keys. If you are not sure where they all are, Exceed can re-key entrance and windows locks to a “one-key-system” so you can do away with the need for multiple keys

      Don’t want keys at all? The Lockwood digital entrance lock is new to the market. Electronic programming makes it ideal for multiple users. The need for keys is eliminated.

      Lock all your garden tools away in your garden shed with a new padlock keyed to match your house keys.

 Exceed wish you and your family a restful, safe and enjoyable break and a prosperous 2012.

Looking for a practical business opportunity?

December 8, 2011

Looking for a practical business opportunity in Auckland?

Your Door to success – Exceed Window Maintenance offers you a business and lifestyle opportunity within a nationally recognised franchise system.

Would you like to be;

• Part of the largest award winning franchise in its market for New Zealand
• Self employed in a successful and well-established business
• Part of the growing home maintenance and security market
• Supported by key industry players
• Dedicated Management and Franchise Owners

With only a few opportunities left in New Zealand now is your opportunity to hear more about how you could fit into the three times award winning Exceed Window Maintenance Franchise Group.

Exceed Maintenance is looking for two franchise owner in Auckland to join our busy team.

Our franchise owner from Hamilton explains that even in a two salaried family, the decision to set off into self-employment always presents anxious moments. In Shane Neil’s case however. the transition from salaried worker to Exceed Maintenance franchise owner has been “pretty smooth”. I have plenty of work, and I’m looking to expand the business soon.” He reports

A comment from and existing franchise owner in Hamilton said “Going into business can be scary, but the great thing about franchising is the resource you buy. I know a number of people in several different industries who were already franchise owners and the simple message from them all was if you follow the system, you are bound to succeed”. From Shane’s glazing experience, he already know the window industry and when he started talking about Exceed to was clear Exceed had a vast amount of back up to offer their franchisees.

Exceed is looking for practical energetic individuals, maybe from a trade background, who are looking for a chance to have control over their futures and are prepared to Work hard and Smart to live the dream of running their own business.

With support and training, franchise owners will be involved in the care, repair and security of all windows doors and conservatories, the work-load is mainly the replacement of window componentry such as hinges, catches, locks, rollers and repair following burglaries.

Success has been achieved by dedication to core values designed and implemented by franchise owners and a full range of product hardware and continuous improvement to principles. When buying an Exceed Franchise means that you will receive an exclusive territory. Even though you will be in business for yourself, you are still in partnership with a large network giving you ready access to technical and opportunity assistance.

With thousands of homes and commercial premises having aluminium fittings that need maintenance and repair, the customer base is vast. Today’ there is so much work that many of the 22 franchise owners are splitting their territories and creating whole new opportunities. ‘It’s a measure of our success that demand is so high, and of course it results in a nice capital gain from franchise owners too” says David.

“The key to success is to be practical, have a passion fro the business and be able to communicate with a huge variety of people “says Shane, from Hamilton

Exceed Maintenance in 2011/12 has won local awards in Taranaki and National awards with the franchise Association in Franchise System Home Service, Franchisee Home Services Awards, Highly Commended Franchisee Home Services and media Campaign Highly Commended award.

Are you ready to be part of the Exceed challenge?

Exceed Maintenance is looking for you…Call now and talk with David on 0800 25 27 36 or go to the Wesite to view more information about the opportunity. www.exceed.co.nz/franchise4sale.php

Fixing Windows and Doors an Award Winning Franchise Business

November 15, 2011

Next time you struggle to open your sliding door or windows that don’t work, we suggest you call Award-Winning Exceed Maintenance. 

Exceed is a nationwide franchise specialising in fixing problem doors, windows and conservatories.

It’s surprising how many people think they need to replace their joinery rather than repair it. Exceed has been fixing windows and doors for over 18 years and have developed a winning franchise business model.   Exceed specialises in everything from repairing heavy sliding and bi-fold doors that jam when you try to operate them, windows that flop fully open when you only want to open them slightly, leaking conservatories, and making sure all your windows and doors are safe and secure against unwanted visitors.

Exceed’s General Manager David Dovey, attributes the success of Exceed to a commitment to the things that really matter to Exceed customers.  “Our Franchise Owners constantly seek ways to exceed their customers’ expectations and place a huge importance on respecting every home they enter.”

Because of the commitment to our customers Exceed System won;

Franchisor – Home Services System of the Year,

Highly Commended – Media Award for 2011/2012,

Exceed Franchisee won;

Franchisee – Home Services system of the year, Robert Hammerton Mission Bay

Highly Commended – Franchisee of the year, Paul Kelly Taranaki

The Judges were impressed by the quality and calibre of the applications submitted by all of this year’s entrants, from both Franchise Systems Owners and individual Franchisees. The robust nature of the evaluation and judging process provides a valuable oversight of the health of the industry. New Zealand’s franchising sector can be very proud of its commitment to customer service, the implementation of sound business systems and processes and for the excellent results being achieved – despite the challenging economic climate.”

Exceed don’t often have a franchise opportunity available in their business however there are currently two opportunities in well-established Auckland areas.  If you are a self-starter, team player, engaging people’s person, with some handyman skills, and a can-do attitude, consider joining Exceed and begin sharing in their success.

Phone 0800 25 27 36 or check us out of the web www.exceed.co.nz

Family Success

November 1, 2011

Westpac – Taranaki Chamber of Commerce Business Awards 29th Oct 2011

Congratulation Paul and Yvonne Kelly, Exceed franchise owners, Taranaki.

Paul and Yvonne won a commended award in the OfficeMax “Brand, Marketing, Design and Technology category’. Well done, they were up against 12 other businesses which makes it all the more satisfying.

Paul and Yvonne take brand integrity very seriously. Their marketing in Taranaki and Wanganui as well as their constant networking involves the whole family and has been instrumental in securing this award.

 Paul & Yvonne as well as their three sons are a great example of a successful family business.

 Richard works in the business currently. Andrew has in the past and currently works in a local fabrication business in Taranaki so is still in the industry. Very strategic!

 Michael Kelly was the head designer at Airplane for the initial branding, strategy and collateral design. He still works alongside Exceed with his business mycooldesign.

Honours Board

October 17, 2011

It is with pleasure that we congratulate all Exceed Award winners. Our franchise owners passion for their business, for their customers and a belief in themselves to grow and succeed have led to their success. Thank you to all of the Exceed winners

exceed merit award winner 2010/2011

August 3, 2011

Franchise business’ for this category have, in the early stages of their operation, recorded positive all round development of strategy, structure, marketing  and customer relations.

Congratulations Dave & Alison Impey – Hamilton & Waikato South

Dave came to the franchise as he was looking for the opportunity to manage his own business. Dave’s wife Alison, found the Exceed opportunity in the local paper. In a previous life, Dave toured Europe as a Contiki tour driver and has also driven convoy trucks from one side of Africa to the other. Prior to joining Exceed, he worked using his trade as a heavy auto mechanic with John Deere Farming Machinery.

• Dave joined the Exceed franchise in February 2010.
• His franchise area, South and West of the Waikato River consists of part of Hamilton, Cambridge and out to the coast at Raglan.
• In his first twelve months Dave has achieved high monthly averages with a record top month for a single operator franchise.
• Already he is recording a good percentage of repeat customers and has a good relationship with his local fabricators.
• To help with his practical business operation Dave came up with some innovative ideas, nifty fold up shelving arrangements for his computer set up. For his health and safety, a tool to keep sliding doors vertically safe while he works on them. Well done Dave.

This award was proudly sponsored by EDL Fasteners New Zealand

exceed award for excellence in business direction 2010/2011

July 13, 2011

The Franchise business’ for this category has:

• Defined business plans and goals that are implemented, monitored and achieved.
• Superior Financial used to monitor financial records.
• Are fully aware of their territory nuances and have developed strategies accordingly.
• Generates enthusiasm with business and family.
• Strong networking skills.
• Great consistent work revenue.

Congratulations Rob & Sarah Arnel

Rob & Sarah Arnel started in 2007 and cover the Manukau and Manurewa. They originally looked at the franchise because Rob enjoyed working with people, had always set himself high workmanship standards and wanted to be self-employed, Exceed ticked all the boxes.

Their willingness to ask questions, set goals and monitor their work has all lead to them exceeding their own expectations with their business, and are looking to grow even more, we look forward to seeing the results.

Company Achievements

• Past award winner and 2009/10’s Supreme winner
• Rob has expanded his business with an employee, training him in the Exceed Way, with the view that one day he will have his own franchise.
• Has stayed focussed and surpassed all his business goals during the year.

We would like to thank Schlegel for sponsoring this award.

Exceed Award for Excellence in System Implementation 2011

June 30, 2011

Congratulations Stewart Russell from Christchurch.

Stewart has an army back ground that culminated in two operational tours in Timor. Upon Army retirement, he looked for something he could ‘relax in’. And having a hankering for woodwork, Stewart liked the look the Exceed opportunity. It might not be totally relaxing, but with steady and sure direction, he has developed a solid business.
Company Achievements
Stewart has been operating his Exceed business, Rustic Ltd since September 2002. His franchise area takes in the northern side of Christchurch city and extends up the coast to include Kaipoi and Rangiora. Stewart utilises the components of the system so efficiently that he professes to not having a need to use paper, and no need to make phone calls in the evening as he achieves his on line scheduling during the day.
Stewart is a past award winner in 2006
His business operates well above forecast figures and continues to grow.
Stewart actively promotes the Exceed brand and the Exceed services ahead of his own business name. Educating people to use our system extensive components increases his business efficiency
The education works so well that customers use the 0800 phone service and are often prepared to wait weeks for his Exceed services.
Proudly sponosred by Dynex Extrusions Limited

Auckland – The Bay’s Award winner

June 15, 2011

Exceed Maintenance Auckland – Remuera, Mission Bay area has won the excellence in customer service award from the Exceed head office. Owned by Robert & Rowena Hammerton, Exceed in Remuera & The Bays has been fixing windows and doors in the region for 12 years. Exceed general manager David Dovey attributed the success of Robert & Rowena to their commitment to customer service.

Robert has successfully developed a strong network of referral customers as he makes sure to calls on and remembers to thank all his referred business connections. Robert’s high level of repeat business shows that not only does he remember people’s names but they also remember his. The customer feedback has shown full use of the Exceed ethical and operational core values. If Robert does encounter a problem it is resolved quickly and efficiently.

Robert’s business has developed through dedication to systems implementation and his willingness to put his own personality and drive into the business. Robert now has John also working for him so that his business continues to provide quick, efficient and excellence in service delivery.  

Thank you to John & Julie at The Call Centre in Wellington for sponsoring this award

http://www.exceed.co.nz/team.php?team_id=44&Auckland-Remuera, Mission Bay-Robert Hammerton